I am looking to purchase credits as of right now but, when I press purchase I am given a server error code. I also am aware there is an error with document uploading. Are these only happening to me?
I am looking to purchase credits as of right now but, when I press purchase I am given a server error code. I also am aware there is an error with document uploading. Are these only happening to me?
Hi
Thank you so much for bringing this to our attention.
We are currently experiencing an issue that is preventing clients from adding billing information directly from their accounts. However, we do have a workaround for this. I’ll send you a link shortly that will allow you to add the information from there, and I’ll follow up with you via email to provide the link.
Regarding the verification of deals, please send me your contract, and I’ll assist you with the verification process. Once I reach out, you can share your contract with me, and we’ll resolve this promptly.
Thank you for your patience!
Best,
Elory
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