In the past few weeks all text campaigns to buyers via platform aren’t effective, I’m not getting any responses or calls, while several weeks ago response rate was much better, just want to know if it’s working for other users.
Hello and welcome Avi Rabinivich! Our team is here to assist you.
We have not received any complaints from other clients regarding this issue. Our engineers are actively working on monitoring and improving the efficiency of mailings on our platform. However, to better understand your situation, we ask you to clarify whether the situation has changed since your inquiry, as a month has passed since then.
Best regards,
Irina Melnikova
Support manager
It wasn’t really changed, I barely get responses via messanger to the texr camapigns
Hi
Are you still facing this issue?
I just reached out to a buyer found through Artemis Mode via the text. When I talked to him on the phone I confirmed that the messages I've send have NOT be received. This is disappointing
Hi
Thanks for bringing this to our attention. I’ve reached out to you directly via email so we can gather more details and investigate this further.
Looking forward to your reply so we can help resolve the issue as quickly as possible!
Best,
Elory
Reply
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