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Keep having "server error" when putting a deal to pending

  • August 6, 2024
  • 5 replies
  • 649 views

Hi,

 

I keep getting “server error” anytime I put a deal into Pending and I input the buyer’s info. 

Anyone know why this is and how to fix it? 

 

Thanks,

Karan

Best answer by Aubrey McDowall

This has happened to me when my internet connection was not very strong, I turned off my computer and had no problems after!

5 replies

Lais Laudari
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  • Community Manager
  • August 7, 2024

Hello @Karan Khinda,

Thanks for getting in touch.
I'm checking with the technical team what might be going on here and I'll get back to you soon!


Lais Laudari
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  • Community Manager
  • August 7, 2024

@Karan Khinda Which specific property are you trying to transfer to Pending status?


Lais Laudari
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  • Community Manager
  • August 12, 2024

Hi @Karan Khinda!

Our team has identified that this error occurs if the buyer doesn't exist.
We're still working on it, but in the meantime we recommend that you first manually create a buyer and then manually create an offer.


This has happened to me when my internet connection was not very strong, I turned off my computer and had no problems after!


Lais Laudari
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  • Community Manager
  • August 19, 2024

Thank you so much for sharing this information with us @Aubrey McDowall