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Why Are We Logged Out Every Two Weeks?

  • February 20, 2025
  • 2 replies
  • 308 views

Sherman Ledesma
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Hey everyone, I’ve noticed that I get logged out every two weeks, even with two-factor authentication enabled. Is this normal? I understand the importance of security, but I’m wondering what the specific reason is for enforcing logouts this frequently. It can be a bit inconvenient, especially when actively participating in discussions. Does anyone know if there’s a way to stay logged in longer or if this is just a standard security policy?

Best answer by Krystal Estava

Hey everyone, I’ve noticed that I get logged out every two weeks, even with two-factor authentication enabled. Is this normal? I understand the importance of security, but I’m wondering what the specific reason is for enforcing logouts this frequently. It can be a bit inconvenient, especially when actively participating in discussions. Does anyone know if there’s a way to stay logged in longer or if this is just a standard security policy?

Hello Sherman, periodic logouts occur to reduce the risk of unauthorized access if a session remains active for too long; this is a security policy. I hope this answers your question :)

2 replies

Krystal Estava
  • Customer Support
  • Answer
  • February 21, 2025

Hey everyone, I’ve noticed that I get logged out every two weeks, even with two-factor authentication enabled. Is this normal? I understand the importance of security, but I’m wondering what the specific reason is for enforcing logouts this frequently. It can be a bit inconvenient, especially when actively participating in discussions. Does anyone know if there’s a way to stay logged in longer or if this is just a standard security policy?

Hello Sherman, periodic logouts occur to reduce the risk of unauthorized access if a session remains active for too long; this is a security policy. I hope this answers your question :)


Sherman Ledesma
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Thank you!