I just "bought" a buyer from Artemis mode for 5,000 credits and upon looking at the buyer their email says unsubscribed and sms is not opt-ed in. Not sure why it gave us the ability to purchase this buyer if we can't contact this buyer. Resulting in an unfortunate waste of credits for me as the user.
Please update investorlift to somehow allow for us not to be able to buy or at least filter when buying or renting buyer if they have unsubscribed/opted out.
+1Dear
Thank you so much for taking the time to provide feedback in our wonderful Community! Your suggestion is fantastic, and we truly appreciate your eagerness to help us enhance our platform. As you mentioned this a few days ago, it's already become a key topic in our weekly leadership meeting. We’ll keep you updated on any decision.
Have a great day, Anthony.
Best,
Elory from IL Support Team
+2+2Hi
There is no limitation.
Are you having any problems with this?
+2Hi
In order to analyze the reason for this occurrence in more detail, could you please open a chat with our support team? That way we can collect evidence and investigate what may have happened in your case.
Hi
In order to analyze the reason for this occurrence in more detail, could you please open a chat with our support team? That way we can collect evidence and investigate what may have happened in your case.
Already did
+2Hi
I checked with our support team and they informed me that 2 buyers had made a purchase who had not opted to receive SMS and email, which is why this situation occurred and the amount was refunded to you. We have already taken this up with our product team and are working to improve this.
Thank you for your feedback!
+1Hey Anthony Price, this is Robert Wensley CEO of Investorlift. I’m going to have our team add functionality to the UI to show the subscription status so we can avoid this issue in the future. Thank you for taking your time to make us aware of it. I appreciate it!
+2Thank you
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